GetFit is your AI-powered fitness and nutrition companion — calorie and macro tracking, home and gym workouts, AI exercise-form analysis, and personalized coaching. If you have a question, run into a problem, or want to share feedback, our team is happy to help.
The fastest way to reach us is the form below or an email to support@getfitapi.com. We read every message and reply personally, usually within 1–2 business days.
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GetFit Pro and Pro+ are billed through your Apple ID. To cancel or change a plan, open the iOS Settings app, tap your name, then Subscriptions, and select GetFit. Your access continues until the end of the current billing period. See our Refund & Subscription Policy for details.
Purchases are processed by Apple, so refunds are handled through Apple. You can request one at reportaproblem.apple.com. If you believe you were charged in error, email us at support@getfitapi.com and we'll help.
You can delete your account from Profile → Settings → Delete Account, which permanently removes your data. You can also email us to request deletion. Learn more in our Account Deletion Policy.
Yes. Core features — calorie tracking, the workout library, and activity tracking — are free. GetFit Pro and Pro+ unlock advanced features such as AI diet planning, the AI trainer, unlimited form analysis, and the custom workout scheduler.
You record a short video of your exercise, and GetFit analyzes your movement to estimate reps and give form feedback. Results are guidance only and are not medical or professional coaching advice. See our AI Disclaimer.
Yes. GetFit reads step count and active energy from Apple Health only to display your activity, and never writes to Apple Health. We do not sell your data. Read our Privacy Policy for the full details.
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GetFit is a health and fitness app for general wellness. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified professional before starting a new fitness or nutrition program.
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